Account Management

Creating an account is simple. Click here and provide your name, email, and a secure password to get started.

No worries! Visit the login page and click on the "Recover Password" link to reset your password securely.

Log in to your account, navigate to "My Addresses," select the address you wish to set as default, and click "Set as Default."

Placing and Tracking Orders

Check your spam folder if you did not receive an order confirmation email. If it's not there, please contact us to verify your email address and ensure it was entered correctly.

Use the tracking link provided in your shipping confirmation email to monitor the progress of your order in real-time.

Yes, but act quickly. Contact us before the shipping confirmation to cancel your order.

We only cancel orders as a last resort. Common reasons include customer-requested cancellations or item unavailability. Refunds are processed immediately upon cancellation.

Shipping Information

Orders are usually processed within one business day. Delivery times vary based on location and selected shipping speed.

We trust USPS and UPS to safely and promptly deliver your packages.

We do not offer international shipping services. We now exclusively serve customers within the United States. We appreciate your understanding and continued support.

Yes, we ship to U.S. territories, P.O. boxes, and APO/FPO/DPO addresses using USPS.

Returns and Exchanges

If you are unhappy with your purchase, you have 30 days to return items in their original condition. Please contact our customer service team to assist you with the return process.