Returns & Exchanges
We want you to be completely satisfied with your purchase from Deldur.com. If for any reason you are not satisfied, we offer hassle-free returns within 30 days of the delivery date.
To be eligible for a return, your item must be in the same condition you received it, unopened, unworn, and unused, with tags and in its original packaging.
To initiate a return, please fill out our Return Request form below. Our customer service team will review your request and provide instructions on how to proceed with the return within 2-3 business days.
Please note that we provide a prepaid shipping label for returns. However, the cost of return shipping will be deducted from your refund amount. We use a trackable shipping service to ensure that your item arrives back to us safely. Once we receive your returned item, we will process your refund within 5 business days, minus the cost of return shipping.
For exchanges, please return the item you're returning, and once the return is accepted, make a separate purchase for the new item.
Please see our return policy for more information on returns and exchanges.