Hassle-Free Returns & Exchanges

At Deldur.com, we aim for your complete satisfaction. If you wish to return an item, you may do so within 30 days of delivery, provided it meets our return criteria.

Return Qualifications

To qualify for a return, your item must be:

  • Unopened
  • Unworn
  • Unused
  • With all tags intact
  • In its original packaging

How to Initiate a Return

  • Contact our customer service team for a quick review of your return request. To get started, visit our Customer Service page.
  • Receive a prepaid shipping label via email.
  • Ship the item back using the provided label.

Note: The cost of return shipping will be deducted from your refund.

Non-Returnable Items

We do not accept returns for:

  • Perishable goods (e.g., flowers, plants)
  • Custom or personalized items
  • Hazardous materials
  • Flammable liquids or gases
  • Discounted items


To exchange an item, first return the original product. Once accepted, you can make a new purchase for the item you want.

For more details, please refer to our Return Policy.